What Did You Say The Art Of Giving And Receiving Feedback Pdf

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Skip to main content. Read a magazine article about giving feedback at work to practise and improve your reading skills. Your manager stops you and says she needs to have a word about your performance in the recent project. You worry about it all weekend, wondering what you might have done wrong.

What Did You Say?: The Art of Giving and Receiving Feedback

Goodreads helps you keep track of books you want to read. Want to Read saving…. Want to Read Currently Reading Read. Other editions. Enlarge cover. Error rating book. Refresh and try again. Open Preview See a Problem? Details if other :. Thanks for telling us about the problem. Return to Book Page. Preview — What Did You Say? What Did You Say? Seashore ,. Gerald M. Weinberg ,. Edith Whitfield Seashore. Get A Copy. Hardcover , pages. More Details Original Title. Other Editions 3.

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This book nails the subtle nuances of feedback - getting at all the psychology behind our reactions and reluctance to both giving and receiving. Jerry is one of my favorite writers in IT and psychology. This one is perhaps experiencing a revival as one of his early books that was somewhat neglected for a period. It's a great book to use in a study group or for preparing a workshop on feedback.

Or, just plain old read it alone to understand your own dynamics on this important topic. It's also now This book nails the subtle nuances of feedback - getting at all the psychology behind our reactions and reluctance to both giving and receiving.

It's also now available via Leanpub as an e-book! Read it, you won't regret it! This is a fairly difficult book to review; I ended up restarting after reading half of the book and then had to review my notes a few times after completing the book before I was able to come to a conclusion that I'm both intellectually and emotionally satisfied with. This is a book that presents a lot of critical information, but it fails at the presentation in a number of ways: 1.

The actual presentation of the content is distracting. There are a lot of poorly-designed diagrams that take up enti This is a fairly difficult book to review; I ended up restarting after reading half of the book and then had to review my notes a few times after completing the book before I was able to come to a conclusion that I'm both intellectually and emotionally satisfied with.

The information density is WAY too high for this book to be read straight through once; it should really be read a number of times, preferably after communication failures -- so that those failures are fresh in the reader's memory. This book doesn't simply cover "giving and receiving feedback" in the sense of "knowing how to give useful feedback," but actually covers a lot of psychological mechanisms involved in both giving and receiving feedback as well as communication essentials.

But the huge range of topics is done a disservice by the fact that the book is only around pages. So not only is it incredibly dense, but it also covers a large breadth. Due to the breadth of this book, it reads more like a summary of common fallacies about communication, rather than something focused on feedback.

This is partially due to the expansion of "feedback" from the common idea of "verbal or written feedback" to "every kind of stimulus that can affect a person. As a result of this overarching though technically correct definition, the book really wanders across topics such as non-verbal feedback, situational nuances, and contextual difference between participants in the conversation.

The authors attempt to group everything in layers, so that you attack one layer at a time and delve progressively deeper into what it means to communicate with another person, but as a result, there's a complete loss of focus due to the sheer breadth and density of what they themselves are trying to communicate to the reader.

This isn't to say that there are some great and quotable nuggets of wisdom, or that the book isn't useful -- there are lots of nuggets and the book is incredibly useful! The presentation just fails its contents. There isn't really much more I can add beyond that. I would recommend this to people who want to be better communicators, but with the caveat that they should be ready to read it multiple times in multiple ways.

They attack the problem of communication in different, but very much related ways. Jan 02, Zhexi Bonnie rated it it was amazing Shelves: to-reread.

I created a re-read shelf for books like this one. I would re-read sometime. Feedback comes in many forms, it is embedded in human interactions, essentially about information gathering, sharing, extraction and reflection. As entertaining as illuminating. This is a seemingly simple book, that at first glance says some obvious things, but they are things we rarely pay attention to. This book gives you the ability to understand that the problems when you give or receive feedback badly, and the tool to give and receive it effectively.

The typography of the Kindle edition wasn't perfect, but that did not take away from the value of the messages. I'm hard pressed to think of someone who would not bene This is a seemingly simple book, that at first glance says some obvious things, but they are things we rarely pay attention to. I'm hard pressed to think of someone who would not benefit from reading this book, if only to better understand yourself and your reactions to others. And like all good books of this type, it has an extensive annotated bibliography for those who want to dig deeper.

Covers feedback from a great many angles forcing you to think, reflect and rethink many aspects of interaction, collaboration and communication. The structure and writing style was at odds with my learning habits when it comes to reading and required skipping back and forth all the time.

Many examples and stories felt constructed and not so real. These are minor gripes and the book contains a wealth of advice on how to master feedback. Instead of presenting one or t Covers feedback from a great many angles forcing you to think, reflect and rethink many aspects of interaction, collaboration and communication.

Instead of presenting one or two models for good feedback, it makes available a multitude of options and considerations from a large range of sources. A good investment of time. Nov 12, Jeff rated it it was amazing Shelves: career , development , leadership , greatreads. This is not just a great work book, but a great "life" book. Feedback is everywhere. Thanks Alex G. Wished I read it years sooner! Dec 08, Bobby Ratliff rated it liked it Shelves: work , e-books. This book is thought provoking because feedback is something we give and receive daily.

The authors have put their finger on some challenges of feedback, and how to get better at it. Reminds me of "Crucial Conversations. Aug 10, Ron Hurst rated it it was amazing. One of the best resources on feedback available. Sophisticated thoughtful and complete with a charming sense of humor. Sergiusz Golec rated it it was amazing Jan 16, Jessica rated it really liked it Jun 14, Muness Castle rated it it was amazing Nov 13, Johanna Rothman rated it it was amazing Aug 21, Mike Skalnik rated it liked it Sep 09, J rated it it was amazing Apr 15, Subhajit Das rated it really liked it Dec 02, Bob rated it it was amazing Oct 01, Maggie rated it it was amazing Dec 25, Mn rated it liked it Jun 09, Pyang rated it it was amazing Jan 18,

What did you say? : the art of giving and receiving feedback

Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. If you continue browsing the site, you agree to the use of cookies on this website. See our User Agreement and Privacy Policy. See our Privacy Policy and User Agreement for details. Published on Jul 31, There is an art to giving and receiving feedback.

Feedback — both positive and negative — is essential to helping managers enhance their best qualities and address their worst so they can excel at leading. Feedback providers first note the time and place in which a behavior occurred. Then they describe the behavior — what they saw and heard. They say that managers should encourage employees to worry less about their weaknesses and instead focus on their strengths. Our research and experience at the Center for Creative Leadership CCL lead us to a different conclusion: Feedback — both positive and negative — is essential to helping managers enhance their best qualities and address their worst so they can excel at leading. When you focus only on strengths, you lull people into believing there are no areas in which they need to improve. It also lets managers off the hook for fostering necessary — and sometimes difficult — development in their reports and co-workers, which ultimately compromise organizational effectiveness.

Giving and receiving positive feedback

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What Good Feedback Really Looks Like

What Did You Say? Offering opinions is the second most necessary ingredient for human life. Studies show that we can go only three minutes without air, perhaps three days without water, maybe three weeks without food.

What Did You Say? The Art of Giving and Receiving Feedback

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What are you waiting for? You just need to create a FREE account. We have made it easy for you to find a PDF Ebooks without any digging. Our library is the biggest of these that have literally hundreds of thousands of different products represented. I did not think that this would work, my best friend showed me this website, and it does! I get my most wanted eBook.

What Did You Say? Offering opinions is the second most necessary ingredient for human life. Studies show that we can go only three minutes without air, perhaps three days without water, maybe three weeks without food. A perennial "hot" topic in management circles is the process of giving, getting and analyzing advice. This brief and engaging book can be of use to anyone who has to interact with other people.

What did you say? : the art of giving and receiving feedback

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1 Response
  1. Crescent S.

    The Art of Giving and. Receiving This book is designed to help you improve your skills in giving and receiving feedback I truly listen to what feedback givers are saying. ______ Did our opening examples remind you of a similar situation​.

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